Securus technologies has been a successful for profit prison company for 30 years. Originally based in Dallas, Texas Securus Technologies has regional offices located in Carollton, and Allen, Texas as well as, Atlanta Georgia. What do they do? Securus Technologies is a leader in making technology available to public safety, investigation, corrections and monitoring branches of the civil and criminal justice systems. Seurus Technologies incessant commitment to providing new technology and features to their customers has led to them investing more than 600 million dollars in technologies, patents and acquisitions in the last three years. One of Securus Technologies most recent investment has come by way of ConnectUs. A new technology that is greatly modernizing inmate communication systems.
Traditionally, inmates have only been able to use paper to file for requests that include: grievances, medical, handbook acceptance forms, etc. Costing correctional officers valuable time distributing, collecting, routing, logging, responding, copying, filing, archiving and storing forms. ConnectUs Automated Inmate Forms and Grievance Application hopes to change that. Custom forms for any type of request can be easily created and made available to inmates, in matter of minutes, instead of hours or days.
The ConnectUs Automated Inmate Forms and Grievance Application is much more efficient than its paper counterpart, allowing correction officers to focus more of their time on safety and security. The application can process 13.8 forms per month per inmate. Inmates also benefit from self-service access to forms and from the ability to view the status of forms and grievances and accept or appeal them. Securus Technologies ConnectUs Automated Inmate Forms and Grievance Application is definitely a leader in groundbreaking technology for correction facilities. Something the inmates and correctional officers will greatly appreciate.